Serial Number Changed After Genius Bar Repair
So I damaged the back of my 12 Pro Max & brought it into apple for repair. My phone was under AppleCare+ so the whole process was pretty seamless & pleasant. I got the phone back in less than an hour and everything appeared to check out so I left & went about my day. Upon returning home, once I started to set the phone back up and reinserted my sim card I started to notice some weird things. First being that my sim card no longer worked on the device, & also that both my serial and IMEI numbers were no longer the same as before. Also when I'm connected to my iMac I now have two phones popping up in my devices as if they're completely separate phones. I know some carriers link your IMEI to your phones sim so I kind of get why the sim might not be working. But my question is why did the serial numbers change? Does this mean I have a different phone than before and the apple rep forgot to mention it or did they swap on a new rear glass and because of that the numbers are different. Its all just kind of odd to me.