Screen Time Passcode...forgot passcode is malfunctioning

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Screen Time Passcode...forgot passcode is malfunctioning

I forgot my screen time passcode, when Im trying to change it, the forgot passcode button malfunction and it will result into addition of unsuccessful attempt of passcode

Note: when im trying to insert my email and password, no change passcode screen appearing, it will just add to unsuccessful attempt then back to 60minutes wait

iPhone 7 Plus

Posted on Apr 17, 2023 5:00 AM

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Answer 1

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ProustGiulio

Level 10

208,308 points

Apr 17, 2023 5:14 AM in response to KhalidLen

These are the minimum requirements to reset the ScreenTime passcode:

The device must run iOS/iPadOS 13.4 or later;
You must know the Apple ID & Password that were used to set up that ScreenTime Passcode;
If you are part (member) of Family Sharing, ask the Organizer.

If you meet ALL above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support

Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

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Screen Time Passcode...forgot passcode is malfunctioning

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