Payment done still not upgraded my iCloud storage

Hi payment done still not upgraded my ICloud storage


[Edited by Moderator]

iPhone XS, iOS 16

Posted on Apr 17, 2023 9:15 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2023 11:24 AM

Hello Navneet_1990,



Thanks for choosing the Apple Support Communities. We see you paid for iCloud+ but you are not seeing the storage increase reflected on your device. We have a few things that will help you resolve this.


  1. ensure you are signed in using the Apple ID you made the iCloud+ purchase on: Sign in to iCloud on all your devices - Apple Support
  2. Make sure you have followed all of the steps outlined here: Upgrade to iCloud+ - Apple Support
  3. Restart your iPhone and check your storage again: Restart your iPhone - Apple Support
  4. We also suggest trying on cell data, and on Wi-Fi to see if the change is reflected.
  5. If issues persist, please reach out to Apple Support: Get Support



We hope this helps.


Cheers!






1 reply
Question marked as Top-ranking reply

Apr 19, 2023 11:24 AM in response to Navneet_1990

Hello Navneet_1990,



Thanks for choosing the Apple Support Communities. We see you paid for iCloud+ but you are not seeing the storage increase reflected on your device. We have a few things that will help you resolve this.


  1. ensure you are signed in using the Apple ID you made the iCloud+ purchase on: Sign in to iCloud on all your devices - Apple Support
  2. Make sure you have followed all of the steps outlined here: Upgrade to iCloud+ - Apple Support
  3. Restart your iPhone and check your storage again: Restart your iPhone - Apple Support
  4. We also suggest trying on cell data, and on Wi-Fi to see if the change is reflected.
  5. If issues persist, please reach out to Apple Support: Get Support



We hope this helps.


Cheers!






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Payment done still not upgraded my iCloud storage

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