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SIM Support

Please my iPhone 5s does not support my current SIM card. Any help

Posted on Apr 17, 2023 9:43 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2023 9:54 AM

Why not? What happens when you insert the SIM card exactly?


If you get the dreaded "Sim not supported" message, it means the iPhone is locked to a service provider that is different to the one the SIM card you inserted is for. Only the servicer provider it is locked to can unlock it.

click here ➜ How to unlock your iPhone for use with a different carrier - Apple Support



If something else is happening, please explain in as much detail as possible.


1 reply
Question marked as Top-ranking reply

Apr 17, 2023 9:54 AM in response to Joshuakojoyedu

Why not? What happens when you insert the SIM card exactly?


If you get the dreaded "Sim not supported" message, it means the iPhone is locked to a service provider that is different to the one the SIM card you inserted is for. Only the servicer provider it is locked to can unlock it.

click here ➜ How to unlock your iPhone for use with a different carrier - Apple Support



If something else is happening, please explain in as much detail as possible.


SIM Support

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