You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Touch id

my iPad always asks for a passcode to open it, just a fingerprint does not work can anyone tell me why please?

iPad, iPadOS 16

Posted on Apr 17, 2023 10:58 AM

Top-ranking reply

Community+ 2024

Level 10

289,816 points

Posted on Apr 17, 2023 4:32 PM

Check your iPad unlock settings:

Settings > TouchID & Passcode > [Use TouchID For] iPad Unlock - set to ON

If set to OFF, you will only be able to unlock your iPad with the device Passcode.

View in context

Similar questions