Mail

Hi Caitlynbrooks,

It sounds like you're trying to turn on iCloud Mail.

If you're on your iPhone, you're going to need to take these steps:

Set up iCloud Mail on your iPhone, iPad, or iPod touch

1. On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.

2. If you want to send and receive iCloud Mail on your device, do one of the following:

* iOS 16, iPadOS 16, or later: Tap Mail, then turn on Use on this [device].

*

* iOS 15, iPadOS 15, or earlier: Turn on iCloud Mail (or Mail).

3. If you want to keep Mail settings up to date across your devices, turn on iCloud Drive. The following settings stay up to date:

* The order of your mailboxes (for all iOS and iPadOS devices)

* Email address suggestions (for all iOS, iPadOS, and macOS devices)

* VIPs (for all iOS, iPadOS, and macOS devices)

4. To view your iCloud Mail, open the Mail app. Tap a mailbox or folder in the iCloud section.

Set up iCloud Mail on all your devices

That should help you get mail. Let us know what happens.

Thanks for using the Apple Support Communities.