Hidden button problem in app store

When I try toget a game, etc, the “tap twice” button does not show, just the words. Anyone solve this yet?

Posted on Apr 17, 2023 1:49 PM

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1 reply

Apr 19, 2023 2:09 PM in response to Nitab36

Hi Nitab36,


The exact nature of your concern is not clear. If the following information doesn't help, then additional details may be necessary to facilitate future replies or suggestions.


By "the "tap twice" button", are you referring to the process described at Use Face ID on your iPhone or iPad Pro to authenticate an App Store purchase using Face ID? If so, ensure that you are following that process as described:


2. "When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you're wearing a face mask that covers your mouth and nose but Face ID with a mask isn't set up, tap Pay with Passcode and enter your passcode instead.

3. Wait for Done and a checkmark to display."


It will be necessary to have configured Face ID and for that feature to be operational to complete purchases using this method.


Regards.

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Hidden button problem in app store

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