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Why is my Apple Cash account locked?

Why is my account locked


[Re-Titled by Moderator]

Posted on Apr 17, 2023 2:50 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2023 2:54 PM

Dear Linnettakilbs,


You may have marked your account status as locked, or you might have to sign into some services again. Check for anything you might have changed, or any notifications in settings.


If your Apple Cash Account is locked, you can refer to here: If your Apple Cash account is restricted or locked - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 17, 2023 2:54 PM in response to Linnettakilbs

Dear Linnettakilbs,


You may have marked your account status as locked, or you might have to sign into some services again. Check for anything you might have changed, or any notifications in settings.


If your Apple Cash Account is locked, you can refer to here: If your Apple Cash account is restricted or locked - Apple Support


Apr 17, 2023 2:55 PM in response to Linnettakilbs

Hello,


Since you posted this to the Apple ID forum I am going to assume this is not about Apple Cash which has its own forum.


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.


Why is my Apple Cash account locked?

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