I dropped my phone in water and this pops up saying Face ID is disabled what do I do?
How can I fix the Face ID after dropping it in water
iPhone 7, iOS 15
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How can I fix the Face ID after dropping it in water
iPhone 7, iOS 15
Nobody will repair a dunked device. Dunked devices can corrode over time, too.
Get a backup if you can (and don’t gave one), place the iPhone in a dry breeze for a few days, turned off and not charging, and maybe the iPhone starts working again, and maybe it doesn’t and you can’t use Face ID for a while or want or need to replace the iPhone.
If you have AppleCare+, you can usually get a replacement iPhone for a service fee.
Nobody will repair a dunked device. Dunked devices can corrode over time, too.
Get a backup if you can (and don’t gave one), place the iPhone in a dry breeze for a few days, turned off and not charging, and maybe the iPhone starts working again, and maybe it doesn’t and you can’t use Face ID for a while or want or need to replace the iPhone.
If you have AppleCare+, you can usually get a replacement iPhone for a service fee.
I dropped my phone in water and this pops up saying Face ID is disabled what do I do?