Apple ID not displaying my initials

When I open up settings the big grey circle has the letter M which is not my initial. What is it my I phone 11xr


[Re-Titled by Moderator]

iPhone XR, iOS 16

Posted on Apr 18, 2023 2:58 AM

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5 replies

Apr 18, 2023 4:47 AM in response to Walmart4me

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


Aug 28, 2023 3:37 AM in response to Walmart4me

I know what you mean. The same has happened for me. My device is from work and the initials of a colleague is showing on the right hand side with my initials on the left hand side. The other guy has the same first name as me. The initials were wrong on both sides previously so I just signed out and signed back in again.


My initials appeared correct when I signed in but only for about 1 minute.


Open Settings -> it is the apple ID info below the search bar and above Aeroplane Mode on the left hand side.

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Apple ID not displaying my initials

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