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TurkKUZEY Author

Level 1

4 points

My iPad is not detecting the iTunes program.

Every time I want to open my iPad, the loading screen appears as soon as I enter my password. I can not trasfer data to my computer. Please help me. (Also,I haven't been able to update for months.)

iPad

Posted on Apr 18, 2023 3:35 AM

Top-ranking reply

LotusPilot

Level 10

334,506 points

Posted on Apr 18, 2023 3:43 AM

Your iPad may need to be restored.

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

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My iPad is not detecting the iTunes program.

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