Savings Option not Available

I have the Apple Card in the wallet on my iPhone, but when I get to the Daily Cash screen, there are no options for me to open an account.

iPhone XS Max, iOS 14

Posted on Apr 18, 2023 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 12:32 PM

I’m sorry you’re experiencing frustration and issues applying for Apple Savings Account. Let’s start with the basics requirements to apply.


What you need to open and maintain an account



iPhone must be updated to latest version of iOS, 16.4.1 


Update your iPhone or iPad - Apple Support


After checking and verifying the above requirement please follow the steps in this support article to apply for Apple Savings Account.


Set up and use Savings in Apple Wallet - Apple Support


If you experience and additional issues please just reply with a comment to your post.

3 replies
Question marked as Top-ranking reply

Apr 18, 2023 12:32 PM in response to CrackpotPatriot

I’m sorry you’re experiencing frustration and issues applying for Apple Savings Account. Let’s start with the basics requirements to apply.


What you need to open and maintain an account



iPhone must be updated to latest version of iOS, 16.4.1 


Update your iPhone or iPad - Apple Support


After checking and verifying the above requirement please follow the steps in this support article to apply for Apple Savings Account.


Set up and use Savings in Apple Wallet - Apple Support


If you experience and additional issues please just reply with a comment to your post.

Apr 18, 2023 2:27 PM in response to CrackpotPatriot

I just needed to confirm the above steps were completed and you verified the requirements. Next step would be to do a forced restart of your iPhone. This support document details the steps required.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


Force restart iPhone - Apple Support


If that doesn’t work try logging out of your Apple ID/iCloud Account, force restarting your iPhone, logging back into your account and then wait 30 minutes to to see if option is available in Apple Cash is available on your iPhone.


Last question is when did you accept your Apple Card MasterCard? If it was just today, please wait for the servers to update and check tomorrow.


If none of the above helps, please contact Goldman Sachs Bank support team,


CONTACTING — Goldman Sachs Bank 

Using Messages; chat with an Apple Card specialist

Call toll-free at 877-255-5923; or

Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.


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Savings Option not Available

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