Preview crashes when try to print pdf

Is there a simple way to fix this? I just updated to Ventura 13.3.1 (22E261). When I try to print a pdf Preview immediately crashes (below is a sample crash log). I tried with two completely different documents, one of which I had previously been able to print. Crash. It crashes after a restart of Ventura. I cannot find Preview in the Apple Store so I can reinstall it, or update it, even though it is Version 11.0 (1044.2) from 2022. I don't have any other apps installed that relate to Preview or printing. I used a workaround to print one of the documents -- I exported the document from Preview as a .jpg and printed from Photoshop -- so there is no problem with the iMac connecting to my Brother LC71 series printer. I should not have to go through complicated steps either to print a pdf or fix Preview. The EXC_BAD_INSTRUCTION (SIGILL) 0x0000000000000001, 0x0000000000000000 exception suggests a bug in the Venturi update OR that the updated Venturi is no longer compatible with the old (2022) Preview.


iMac 27″, macOS 13.3

Posted on Apr 18, 2023 1:49 PM

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11 replies

May 1, 2023 3:43 PM in response to longtimeuser

After reinstall OS in recovery mode, support checked profile. Printer worked in test account. End result, escalated to senior support who found no useful info in crash report. However, after the printer was reset, printing now works from Notes.


This is a curious result, because printer had previously worked with other apps built into Ventura, like pages and Safari. Not clear how a printer profile can work with one and not another.


Anyway, this appears to be solved.

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Preview crashes when try to print pdf

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