no internet connection

Louis555 Said:

"no internet connection: Ipad will not connect to the internet"

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Troubleshooting iPad WiFi:

Your Device is Obsolete:

For starters, an iPad series 1 cannot perform WPA3 encryption. So, if you cannot get connected to a network, then it is time to upgrade. Encryption may be the culprit

Some Tips to Try:

A. Delete a VPN:

A VPN is a common a culprit. So, disconnect from it, unless required for work, school, and such.

B. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support

C. Clear Temporary Internet Files:

If Wifi is disconnecting, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support

D. Restart your Router:

Restart you router by mowing it off for 30 seconds, and the powering it back on.

E. Report this to Apple:

Did you just update your device?

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPad - Apple
2. Comment: that it is after installing the update when the issue began. Include the URL of this thread.
3. Select: "Bug Report" for the "Feedback Type"
4. Proceed from there aw necessary

The tags appended to your post suggest that you have an older model of iPad with iOS9 installed.

Are you unable to connect to WiFi - or do you have an issue with internet connectivity after successfully connecting to a WiFi network? Something else?

If your problem is with connecting to WiFi, start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support

Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Only newer models of iPad support WPA3.

Some Mesh WiFi Routers are known to be troublesome in some circumstances.

If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this problem occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.

If you have newer model iPad that supports iPadOS, if you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address

The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.

Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support