STORAGE

Hello Apple community!


I recently destroyed my phone and its getting replaced but I need to back up my stuff to iCloud... Unlucky for me, I have no storage left! Like I always don't. Anyways, I was wondering if anyone could help me, I heard I can upload all my iCloud storage to my computer, its like a MacBook but not the laptop, the desktop, and I heard you could upload iPhone storage to one of those, I cannot figure out how, and I really need this new phone! If anyone could help me perhaps, I would be very grateful!



Thank you, ********

iPhone 12

Posted on Apr 18, 2023 8:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 8:44 PM

Hello,


I am sorry to hear your phone was destroyed but I think you may be misunderstanding what needs to be backed up. When you get a new device, and sign into your iCloud on it, all your iCloud data becomes available on the new device. You shouldn't think of iCloud as a backup service but you don't need to back up your iCloud data every time you get a new device. The recommended backup is your iPhone data that is not stored in iCloud so it can be transferred to the new iPhone since iCloud doesn't store that data off device.


Also, if your phone was destroyed might not be able to manually back it up to your computer if you had not already connected them and approved your iPhone to always trust your computer. I am going to provide info below but am worried it may not actually help.


How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support


If you can successfully create a backup using your computer this is the process to use that backup to setup the new iPhone.


Use the Finder or iTunes to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support


I am not sure if you will get this since you are replacing your old iPhone rather than buying a new one outright but you may get access to more iCloud storage temporarily.


Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support


If you do decide you want to archive some of your iCloud data to reduce the space needed for it this link has information about the different types of data and how to archive/copy it.


Archive or make copies of the information you store in iCloud - Apple Support


I hope this helps.

1 reply
Question marked as Top-ranking reply

Apr 18, 2023 8:44 PM in response to ineedhelppls34

Hello,


I am sorry to hear your phone was destroyed but I think you may be misunderstanding what needs to be backed up. When you get a new device, and sign into your iCloud on it, all your iCloud data becomes available on the new device. You shouldn't think of iCloud as a backup service but you don't need to back up your iCloud data every time you get a new device. The recommended backup is your iPhone data that is not stored in iCloud so it can be transferred to the new iPhone since iCloud doesn't store that data off device.


Also, if your phone was destroyed might not be able to manually back it up to your computer if you had not already connected them and approved your iPhone to always trust your computer. I am going to provide info below but am worried it may not actually help.


How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support


If you can successfully create a backup using your computer this is the process to use that backup to setup the new iPhone.


Use the Finder or iTunes to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support


I am not sure if you will get this since you are replacing your old iPhone rather than buying a new one outright but you may get access to more iCloud storage temporarily.


Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support


If you do decide you want to archive some of your iCloud data to reduce the space needed for it this link has information about the different types of data and how to archive/copy it.


Archive or make copies of the information you store in iCloud - Apple Support


I hope this helps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

STORAGE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.