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How do i use the disk utility if my MacBook Air doesn’t work?

i get a black screen with a circle with a cross in it when i try to open my MacBook air, how can i use the desk utility if i can open the lap top?


[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.14

Posted on Apr 18, 2023 10:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 3:51 AM

If your Mac starts up to a circle with a line through it


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use. 



A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


2 replies
Question marked as Top-ranking reply

Apr 19, 2023 3:51 AM in response to nouf76

If your Mac starts up to a circle with a line through it


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use. 



A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


How do i use the disk utility if my MacBook Air doesn’t work?

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