Can’t open any files on my ipad. I click on the folder and nothing happens. This has neve happened before.

Can’t open any files on my ipad. I click on the folder and nothing happens. This has neve happened before. How do I get this this thing working?

iPad Pro (6th generation)

Posted on Apr 19, 2023 5:04 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2023 5:25 AM

If your iPad is not operating as expected, as a first step, perform a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


1 reply
Question marked as Top-ranking reply

Apr 19, 2023 5:25 AM in response to Metpat00

If your iPad is not operating as expected, as a first step, perform a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


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Can’t open any files on my ipad. I click on the folder and nothing happens. This has neve happened before.

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