You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to update my iPad

I am unable to update my IOS on my iPad. I have tried multiple times to "free up space", and once I create enough space it does not update-"will try to update later tonight", and then the once created space is filled. This is creating other issues for me.


[Re-titled by Moderator]

iPad Air 2

Posted on Apr 19, 2023 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 10:20 AM

The iPad Air2 is capable of update to iPadOS 15.7.5. The Air2 does not support iPadOS 16.x.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update (such as the currently installed version of iPadOS being too far behind the current release). To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


If you are short of available storage space to perform the update (+4GB recommended), using a PC or Mac computer will require less space to be available on the iPad itself - as the update package is downloaded, unpacked and verified by the computer prior to installation on the iPad.



4 replies
Question marked as Top-ranking reply

Apr 19, 2023 10:20 AM in response to Mckeechiro

The iPad Air2 is capable of update to iPadOS 15.7.5. The Air2 does not support iPadOS 16.x.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update (such as the currently installed version of iPadOS being too far behind the current release). To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


If you are short of available storage space to perform the update (+4GB recommended), using a PC or Mac computer will require less space to be available on the iPad itself - as the update package is downloaded, unpacked and verified by the computer prior to installation on the iPad.



I am unable to update my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.