I don't want Face ID. Please stop reminding me to set it up.

Question

I don't want Face ID. Please stop reminding me to set it up.

After the most recent iOS update 16.4.1 a “1” appears on the Settings badge that I can’t get rid of: it wants me to “finish setting up my iPhone” by enabling Face ID. But I do not want to use Face ID — now or at any time in the foreseeable future.

If Apple is going to force me to use Face ID, I would like them to say so now so I can sell my iPhone while it’s still worth something.

Several users have posted variations on “I don't want Face ID” or "How to disable Face ID” to this Community. Somehow their statements have been misinterpreted as “Face ID is disabled” and a link has been provided at the top of the discussion directing them to a “Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro.” One topic shows that 120 people have the same unanswered question.

You’re breaking my heart, Apple. I’ve been a true believer since 1991.

Posted on Apr 19, 2023 12:08 PM

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Answer 1

Limnos

Level 10

426,077 points

Apr 19, 2023 1:45 PM in response to Community User

One last attempt. ;-)

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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Answer 2

Jan 24, 2024 10:33 AM in response to jeturcotte

jeturcotte wrote:

Same here. It's harassing me and in the settings it's all 100% turned off. This needs to stop. I will not ever use it, and I'm not okay with it trying to get me to set it up every day or so.

Start the setup, but don't complete it. For many things, that's enough to stop the prompt.

Or, set it up and then immediately turn it off and don't ever use it.

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Answer 3

Feb 26, 2024 6:30 AM in response to ZoeeSharland

ZoeeSharland wrote:

My phone has started harrasing me for Face ID again. I’m happy with my type in password I don’t want Face ID, this is since the new update and it’s very annoying

Set it up then turn it off again.

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Answer 4

Apr 19, 2023 3:59 PM in response to Limnos

I did call TS. My AppleCare+ is still in effect, yeah! The answer was: "I guess there is nothing you can do to get rid of that prompt.” I don't think I got a straight answer to whether or not Apple is going to make Face ID a deal-breaker or not. Thanks again.

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Answer 5

Limnos

Level 10

426,077 points

Apr 19, 2023 12:16 PM in response to Community User

Is it turned off?

How to turn off Face ID (with reference to Use Face ID on your iPhone or iPad Pro - Apple Support ):

Go to Settings, then tap Face ID & Passcode.

If asked, enter your passcode.

Turn off the toggle for iPhone Unlock through Face ID.

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Answer 6

Dec 12, 2023 4:31 PM in response to Limnos

Doesn't work for All, I turned off face I.D. and still says finish setting up your iphone, as in USE face i.d.

there is no such thing as turn off face i.d, when your againts it, why use it when you live alone, work alone, and never bring iphones to public..?

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Answer 7

Jan 24, 2024 9:54 AM in response to Community User

Same here. It's harassing the **** out of me and in the settings it's all 100% turned off. This needs to stop. I will not ever use it, and I'm not okay with it trying to get me to set it up every day or so.

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Answer 8

Jan 24, 2024 10:02 AM in response to Community User

So you also don't want to use the newly released Stolen iPhone Protection, which was released in iOS 17.3? You can't use it without having Find My, Face ID/Passcode, Significant Locations 2 Factor Authentication enabled. ALL of these things are designed to protect you the data on your iPhone.

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Answer 9

Jan 25, 2024 6:55 AM in response to Hcsablone

Hcsablone wrote:

Thank you so much Jeturcotte, I just followed your instructions on Face Id and it finally removed it. I hate it and will never use it just as much as you. Thanks again for the fix.

Just out of curiosity, what instructions did Jeturcotte provide? I don't see any but they may be useful to other people.

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Answer 10

Apr 19, 2023 12:28 PM in response to Limnos

It was never set up.

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Answer 11

Limnos

Level 10

426,077 points

Apr 19, 2023 12:36 PM in response to Community User

https://www.macrumors.com/how-to/remove-ios-prompts-finish-setting-up-your-device/

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Answer 12

Apr 19, 2023 1:27 PM in response to Limnos

Thanks for your efforts on my behalf, Lemnos, but that link was created in 2019; today, there is no option to “set up later" for Face ID. I do appreciate your attempt. Thank you.

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Answer 13

Oct 21, 2023 8:14 AM in response to Community User

1 is on my settings from the last update.

It wants me to finish the setup of Face ID

I do not want to use this how do I finish the update.

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Answer 14

Jan 24, 2024 3:28 PM in response to jeturcotte

Thank you so much Jeturcotte, I just followed your instructions on Face Id and it finally removed it. I hate it and will never use it just as much as you. Thanks again for the fix.

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Answer 15

Feb 25, 2024 7:26 AM in response to Community User

My phone has started harrasing me for Face ID again. I’m happy with my type in password I don’t want Face ID, this is since the new update and it’s very annoying

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I don't want Face ID. Please stop reminding me to set it up.

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