Hey my Apple ID is deactivated how do I deactivate it in order to update my apps and download new apps?

Hey my Apple ID is deactivated how do I activate it so I can update my apps and download new apps on my iPhone 8?

Posted on Apr 19, 2023 1:39 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2023 1:41 PM

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



If you truly mean deactivated:


Click on this link to read about how to deactivate your Apple ID account --> How to deactivate your Apple ID account - Apple Support

- See the section about "Can I reactivate my account?"



1 reply
Question marked as Top-ranking reply

Apr 19, 2023 1:41 PM in response to alpha182

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



If you truly mean deactivated:


Click on this link to read about how to deactivate your Apple ID account --> How to deactivate your Apple ID account - Apple Support

- See the section about "Can I reactivate my account?"



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Hey my Apple ID is deactivated how do I deactivate it in order to update my apps and download new apps?

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