Can not pull wallpaper edit menu on lock screen
Hi, I have a problem with pulling wallpaper/clock/widget menu on lock screen, but I have the haptic touch activated and it works in settings.
iPhone 14
User profile for user:
Neil22R
User level:
Community Specialist
Hello owlneverdied,
First, let's verify the steps taken to change the wallpaper from your Lock Screen here:
"Change your wallpaper from the Lock Screen
- Make sure that you previously set up Face ID on your iPhone. To change your wallpaper from the Lock Screen, Face ID must clearly see your eyes and the areas around them.
- On the Lock Screen, touch and hold your Lock Screen to open your wallpaper gallery.
- To select a wallpaper you already created, swipe left and right. To add a new wallpaper, tap the Add button
. 
"
Change the wallpaper on your iPhone - Apple Support
Next, let's go ahead and perform a restart and check for any available updates which can help:
"1.Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
2.Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
"
Cheers.