Display defective

I'm using iphone 13 pro, there is a black hole in the display.

Posted on Apr 20, 2023 1:15 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 9:13 AM

Hi there aadreesha,


We see what you mean in that screenshot about the black spot showing on your display. The first thing to confirm is if you see it regardless of which app you have open. If it is showing on any other light display, picture, or app, the issue would be more specific to your display. For issues like those, you'll want to have your iPhone inspected physically at an Apple service location.


You can locate service near you here: Find Locations

Here are tips to get your iPhone ready for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


If you only see that black spot in the Phone app, it would be app specific. The best steps for that is to force close the Phone app and restart your iPhone.


Close an app on your iPhone or iPod touch - Apple Support

Restart your iPhone - Apple Support


Take care.


1 reply
Question marked as Top-ranking reply

Apr 22, 2023 9:13 AM in response to aadreesha

Hi there aadreesha,


We see what you mean in that screenshot about the black spot showing on your display. The first thing to confirm is if you see it regardless of which app you have open. If it is showing on any other light display, picture, or app, the issue would be more specific to your display. For issues like those, you'll want to have your iPhone inspected physically at an Apple service location.


You can locate service near you here: Find Locations

Here are tips to get your iPhone ready for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


If you only see that black spot in the Phone app, it would be app specific. The best steps for that is to force close the Phone app and restart your iPhone.


Close an app on your iPhone or iPod touch - Apple Support

Restart your iPhone - Apple Support


Take care.


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Display defective

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