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Can't log in to game account on iPad

Good morning,


I'm playing Boom Beach on my Ipad and tried to login on my Iphone but receive the following message:

  • your game account was not found (see enclosed image).


It seems like it doesn't recoqnise my game ID as I enter the 6-digit code which I received


Could you help me so I can login also on my Iphone.


Thanks in advance,

Peter den Braber


[Edited by Moderator]

iPhone X

Posted on Apr 20, 2023 1:51 AM

Reply
Question marked as Best reply

Posted on Apr 20, 2023 2:18 AM

If it only happens using that 3rd party app, I suggest that you contact their support/developer team and ask them.

Use these instructions:--> How to contact an app developer - Apple Support

Regards

Giulio

1 reply

Can't log in to game account on iPad

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