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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Good morning,
I'm playing Boom Beach on my Ipad and tried to login on my Iphone but receive the following message:
It seems like it doesn't recoqnise my game ID as I enter the 6-digit code which I received
Could you help me so I can login also on my Iphone.
Thanks in advance,
Peter den Braber
[Edited by Moderator]
iPhone X
If it only happens using that 3rd party app, I suggest that you contact their support/developer team and ask them.
Use these instructions:--> How to contact an app developer - Apple Support
Regards
Giulio
Can't log in to game account on iPad
