How do I make a video call on my iphone over mobile network / data

  1. Are there any specific network requirements for making video calls on an iPhone?
  2. How do I check my network settings to ensure my iPhone is configured correctly for video calls?
  3. Why might Jio-to-Jio video calls work on Android devices, but not on iPhone devices?
  4. How do I troubleshoot connectivity issues while making a video call on my iPhone over mobile network or data?

iPhone 14 Pro Max, iOS 16

Posted on Apr 20, 2023 5:29 AM

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3 replies

Apr 20, 2023 7:07 AM in response to ArjunVish

ArjunVish wrote:

4. How do I troubleshoot connectivity issues while making a video call on my iPhone over mobile network or data?

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...





Apr 20, 2023 7:05 AM in response to ArjunVish

ArjunVish wrote:

1. Are there any specific network requirements for making video calls on an iPhone?

You only need the internet on your device.


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Apr 20, 2023 7:06 AM in response to ArjunVish

ArjunVish wrote:

2. How do I check my network settings to ensure my iPhone is configured correctly for video calls?
3. Why might Jio-to-Jio video calls work on Android devices, but not on iPhone devices?

If you are referring to a specific app for making a video call then...


If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly. Here is how



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How do I make a video call on my iphone over mobile network / data

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