I can't change the credit card on my Apple ID

Added new credit card on my wallet, but still cannot change the new card on your site. Pls give me a phone number, I need someone to walk me through on how to do it.


tks!


Nancy


[Edited by Moderator]

iPhone SE, iOS 16

Posted on Apr 20, 2023 10:36 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2023 12:55 PM

Salutations to you Nancy, 


It sounds like you’re attempting to add a credit card to your Apple ID. Be sure that you’re following the steps in the article below. It goes over adding a payment method via various devices - Add a payment method to your Apple ID


It also sounds like you’re looking for contact information to reach out to Apple Support. You can do that using the following links - 

Get Support

Contact Apple for support and service (where you can find the phone number for your country or region)


Thanks. 

1 reply
Question marked as Top-ranking reply

Apr 22, 2023 12:55 PM in response to helpnancy330

Salutations to you Nancy, 


It sounds like you’re attempting to add a credit card to your Apple ID. Be sure that you’re following the steps in the article below. It goes over adding a payment method via various devices - Add a payment method to your Apple ID


It also sounds like you’re looking for contact information to reach out to Apple Support. You can do that using the following links - 

Get Support

Contact Apple for support and service (where you can find the phone number for your country or region)


Thanks. 

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I can't change the credit card on my Apple ID

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