I need to update my phone. It is not working
How to update my phone
iPhone 11, iOS 16
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How to update my phone
iPhone 11, iOS 16
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
What are you trying to update to? The current version for your iPhone 11 is 16.4.1
To update over the air from the phone all of these requirements must be met:
If you can't meet all of them you can still update using your computer.
I need to update my phone. It is not working