Downloads won’t work!!! Please help 🙏

So when I try to download an app I click the “Get” button and this loading wheel just keeps spinning and it never asks me to sign in and download it, when I restart my iPad it lets me sign in but never shows the “Install” button so I can never install it! Please help 🙏

iPad, iPadOS 16

Posted on Apr 20, 2023 4:21 PM

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Question marked as Best reply

Posted on Apr 21, 2023 1:13 AM

Please check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


1 reply
Question marked as Best reply

Apr 21, 2023 1:13 AM in response to DannyBonner

Please check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


Downloads won’t work!!! Please help 🙏

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