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iPhone shutting down

Please my iPhone shut down when charging and turn on when I remove the charger….if I’m charging and pressing it, it will not shut down but if I’m not, it shut down immediately

Posted on Apr 20, 2023 10:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2023 12:23 PM

  1. Try a different charger to see whether the issue persists. If that does not work then:
  2. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

7 replies
Question marked as Top-ranking reply

Apr 21, 2023 12:23 PM in response to yemisi18

  1. Try a different charger to see whether the issue persists. If that does not work then:
  2. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

iPhone shutting down

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