My icloud is locked? Why?
My i clold can nit be upgraded!
MacBook Pro 13″, macOS 10.12
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1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
2.
If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
3.
If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)