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iPhone 13 Pro Max Green Screen

Hello my iPhone 13 Pro Max suddenly turn into green screen when i replayed instagram DM. My iPhone still on but I can’t use my iPhone because the screen green. Do you know what happen? And how to fix it?


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iPhone 13 Pro Max

Posted on Apr 21, 2023 5:17 AM

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Posted on Sep 6, 2023 7:23 AM

If the green screen is manufactured failure then apple should give compensation to those who are facing such problem.. (13 pro user)...its so much expensive to repair or to change display.. So Apple company, if your are viewing these replies then compensate to those user who are facing green screen problems and can't afford to repair.. Or make a fix in next update..


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Question marked as Best reply

Sep 6, 2023 7:23 AM in response to mahfuzani

If the green screen is manufactured failure then apple should give compensation to those who are facing such problem.. (13 pro user)...its so much expensive to repair or to change display.. So Apple company, if your are viewing these replies then compensate to those user who are facing green screen problems and can't afford to repair.. Or make a fix in next update..


Apr 28, 2023 10:52 PM in response to fajar149

I also have the same issue. Paid for a diagnostic at the Apple service center, no physical damage at all. They are still asking me to pay about 500 US dollars for screen replacement. My phone is 1 year and 1 month old. This issue is so common, I'm very surprised that they don't have the "service program" for this.

Apr 21, 2023 10:36 AM in response to mahfuzani

Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)


If that doesn't fix it -

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


May 24, 2023 6:44 AM in response to mahfuzani

I just received the diagnostic result from the authorized service center for my iPhone 13 Pro Max. No found signs of liquid spillage or physical damage. It just showed that I have a faulty lcd that went out on its own after 15 months of regular, non-heavy gaming usage when they tested using another lcd. If this is not a concern for Apple that their hardware won't even last a year and a half, it will most likely be my last Apple product.


Total cost of repair: 457.91USD

Brand new 13 Pro Max 256GB: 1382.74USD

Lasted for: 15 months


Dec 28, 2023 8:35 AM in response to mahfuzani

Subject: Urgent: Green Screen Issue on iPhone 13 Pro Max


Dear Apple Support,


I hope this message finds you well. I am writing to bring to your attention a concerning issue that has affected my iPhone 13 Pro Max. The screen has suddenly turned green, and I want to emphasize that there has been no physical damage to the device.


I have noticed a growing number of users experiencing similar problems online, and it appears to be a widespread issue. As a loyal Apple customer, I am reaching out for assistance and guidance on how to resolve this matter.


I understand that technical glitches can happen, and I believe in the quality of Apple products. However, it would be greatly appreciated if there could be more visibility and initiative from Apple in addressing and resolving this particular concern.


I am eager to continue being a satisfied Apple user, and I hope we can work together to find a solution promptly.


Thank you for your attention to this matter.


Best regards,

Maqsood Ahmed

Jan 6, 2024 8:48 AM in response to mahfuzani

It’s really sad that this issue mostly affects 13 series the most, this happened to me last year December 24 2023, of course I didn’t do anything to the phone as I use phone with care and very neat.


I was browsing with my 13 pro max when my phone suddenly glitched yellow and later turned green.


I didn’t prepare for any of this and at that time I have no money in hand I had to wait for two weeks to get my phone done. It was really frustrating as I didn’t have another phone to browse with, I was bored and ****** as ****.


Again is so sad that we have to buy a phone of that amount and the phone couldn’t even last 2 years.


Apple this is very sad, I just don’t know why y’all put bug and stuff in updates and when we update, our screen goes colored 🤦🏽‍♂️ its not by force to buy a 14 PM or 15 PM because I feel good using my 13 PM. Apple please stop damaging our screen money is not easy here in Africa! I know you can do better Apple.!

Jan 6, 2024 8:53 AM in response to mahfuzani

It's really sad that this issue mostly affects 13 series the most, this happened to me last year December 24 2023, of course I didn't do anything to the phone as l use phone with care and very neat.


I was browsing with my 13 pro max when my phone suddenly glitched yellow and later turned green.


I didn't prepare for any of this and at that time I have no money in hand I had to wait for two weeks to get my phone done. It was really frustrating as I didn't have another phone to browse with, I was bored and ****** as ****


Again is so sad that we have to buy a phone of that amount and the phone couldn't even last 2 years.


Apple this is very sad, I just don't know why y'all put bug and stuff in updates and when we update, our screen goes colored its not by force to buy a 14 PM or 15 PM because I feel good using my 13 PM. Apple please stop damaging our screen money is not easy here in Africa! I know you can do better Apple.!

Jan 7, 2024 4:45 AM in response to mahfuzani

My friend got this repaired at 15k and not replaced.

I researched thru YouTube and Google to know what they could have repaired in it and realised it is unfair for Apple to charge INR 30k + and proposing screen replacement and on the 3p service too for charging 15k to fix a jumper from x node to y node under the screen


Unsure why would someone charge so high for this small fix


If this was a business tactic to force people to buy new phones/screens then kudos to Apple for mastering it


iPhone 13 Pro Max Green Screen

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