I’m sorry for the confusion. The Apple Community Forums are comprised of volunteers that donate their time to assist other members. Apple Inc. is not here, nor is Goldman Sachs Bank.
I’m sorry i wasn’t able to resolve your concern and my instructions were solely in relationship to your first post. Again, sorry I wasn’t able to assist your more.
Goldman Sachs Support Team is available below,
CONTACTING — Goldman Sachs Bank
Call toll-free at 877-255-5923; or
Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
You may reach Apple Support by calling 1-800-MY-APPLE