Access to apple store

My Apple ID is correct but when I try to downlowd an app it shows a different apple ID, which ends with @icloud.com. This is different from the apple ID I have registered and log in

iPhone 11

Posted on Apr 21, 2023 6:00 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2023 7:26 PM

Are you the only person who has ever signed into this device? Usually this kind of things happens when tehre have been multiple users and they have not erased the device completely when they were finished with it.


In the support article: If you subscribe to Apple One and use a different Apple ID for iCloud - Apple Support Apple makes sideways reference to using a different Apple ID for media subscriptions and purchases but doesn't describe how to do this.

In iOS/iPadOS: Go to Settings > [your Apple ID] > Media & Purchases. Sign out of your current ID and sign in with a different one.

In Ventura: First, quit Settings. Then, in App Store, choose “Sign Out” in the Store menu, then click on the “sign in” button that appears in the main window. You can then sign into the other account. ( Using different Apple ID for media & … - Apple Community )


1 reply
Question marked as Top-ranking reply

Apr 21, 2023 7:26 PM in response to ringo276

Are you the only person who has ever signed into this device? Usually this kind of things happens when tehre have been multiple users and they have not erased the device completely when they were finished with it.


In the support article: If you subscribe to Apple One and use a different Apple ID for iCloud - Apple Support Apple makes sideways reference to using a different Apple ID for media subscriptions and purchases but doesn't describe how to do this.

In iOS/iPadOS: Go to Settings > [your Apple ID] > Media & Purchases. Sign out of your current ID and sign in with a different one.

In Ventura: First, quit Settings. Then, in App Store, choose “Sign Out” in the Store menu, then click on the “sign in” button that appears in the main window. You can then sign into the other account. ( Using different Apple ID for media & … - Apple Community )


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Access to apple store

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