help asap

i can’t remember my screen time password but it asks for the password to reset it? what do i do?


iPhone XR, iOS 16

Posted on Apr 22, 2023 1:17 AM

Reply
Question marked as Best reply

Posted on Apr 22, 2023 1:39 AM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;
  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode;
  • If you are part (member) of Family Sharing, ask the Organizer.

If you meet ALL above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

1 reply
Question marked as Best reply

Apr 22, 2023 1:39 AM in response to raelynn33

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;
  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode;
  • If you are part (member) of Family Sharing, ask the Organizer.

If you meet ALL above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

help asap

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.