Incredibly slow Macbook.
Hello! I was hoping to get some answers on what to do next. Out of nowhere my Macbook began running incredibly slow. All applications fail to respond for a long period of time before finally opening. I ran a diagnostic test, but I have no idea where to go from there.
EtreCheckPro version: 6.8.1 (68024)
Report generated: 2023-04-22 05:19:56
Download EtreCheckPro from https://etrecheck.com
Runtime: 12:48
Performance: Poor
Problem: Computer is too slow
Description:
Applications will not respond and only open after a long amount of tim
e.
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
Limited permissions - More information may be available with Full Disk Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
Status: Supported
MacBook Pro Model: MacBookPro16,2
2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733
BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733
Battery: Health = Normal - Cycle count = 385
Video Information:
Intel Iris Plus Graphics - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
disk1s1 (APFS) [APFS Container] (20.29 GB used)
disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (20.29 GB used)
disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (318.38 GB used)
disk1s3 - Preboot (APFS) [APFS Preboot] (326 MB used)
disk1s4 - Recovery (APFS) [Recovery] (623 MB used)
disk1s5 - VM (APFS) [APFS VM] (25 KB used)
disk1s6 - Update (APFS) (117 MB used)
Mounted Volumes:
disk1s1 [APFS Container]
Filesystem: APFS
Mount point: /System/Volumes/Update/mnt1
Encrypted
Used: 20.29 GB
Shared values
Size: 499.96 GB
Free: 160.06 GB
disk1s1s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 20.29 GB
Shared values
Size: 499.96 GB
Free: 160.06 GB
Available: 161.21 GB
disk1s2 - Macintosh HD - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 318.38 GB
Shared values
Size: 499.96 GB
Free: 160.06 GB
Available: 161.21 GB
disk1s3 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 326 MB
Shared values
Size: 499.96 GB
Free: 160.06 GB
disk1s5 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 25 KB
Shared values
Size: 499.96 GB
Free: 160.06 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 117 MB
Shared values
Size: 499.96 GB
Free: 160.06 GB
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en7: iPhone
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
System Software:
macOS Big Sur 11.7.2 (20G1020)
Time since boot: Less than an hour
Notifications:
Google Chrome.app
one notification
Creative Cloud.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Apps: 9
Applications:
373 apps
71 x86-only apps
11 unsigned apps
Kernel Extensions:
/Library/Application Support/VirtualBox
[Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16)
[Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16)
[Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16)
[Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16)
System Launch Daemons:
[Not Loaded] 39 Apple tasks
[Loaded] 191 Apple tasks
[Running] 136 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 19 Apple tasks
[Loaded] 186 Apple tasks
[Running] 132 Apple tasks
Launch Daemons:
[Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2022-12-20)
Executable: /Library/PrivilegedHelperTools/com.BlueStacks.AppPlayer.bstservice_helper
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-03-07)
Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2
[Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-12-20)
Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper
[Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-10-29)
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Launch Agents:
[Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-03-07)
Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true
[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-03-24)
Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot
[Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-10-29)
Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
User Launch Agents:
[Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2023-04-12)
Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper
[Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
[Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-04-12)
Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public
[Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2023-03-16)
Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater
User Login Items:
[Loaded] BitTorrent Web (BitTorrent, Inc - installed 2023-03-06)
Application
/Applications/BitTorrent Web.app
[Running] MEGAsync (Mega Limited - installed 2023-03-23)
Application
/Applications/MEGAsync.app
[Loaded] Origin (EA Swiss Sarl - installed 2022-11-09)
Application
/Applications/Origin.app
[Loaded] StartUpHelper (Spotify - installed 2023-01-16)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Loaded] Steam (Valve Corporation - installed 2023-02-22)
Application
/Applications/Steam.app
App Extensions:
Finder sync extensions:
MEGA Finder Sync - /Applications/MEGAsync.app
Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-03-07)
JavaAppletPlugin: Java 8 Update 351 build 10 (? - installed 2023-02-03)
Audio Plug-ins:
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-06-05)
Backup:
Time Machine Not Configured!
Performance:
System Load: 1.46 (1 min ago) 2.18 (5 min ago) 15.90 (15 min ago)
Nominal I/O usage: 85.36 MB/s
File system: 17.68 seconds
Write speed: 2377 MB/s
Read speed: 2067 MB/s
CPU Usage Snapshot:
Type Overall
System: 12 %
User: 15 %
Idle: 73 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
nsurlsessiond (2) 62.72 % (Apple)
com.apple.StreamingUnzipService 45.12 % (Apple)
kernel_task 22.43 % (Apple)
fud 16.50 % (Apple)
EtreCheckPro 16.10 % (Etresoft, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 675 MB (Etresoft, Inc.)
Google Chrome Helper (Renderer) (4) 356 MB (Google LLC)
Google Chrome 309 MB (Google LLC)
kernel_task 210 MB (Apple)
Activity Monitor 148 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
nsurlsessiond 859 MB / 977 B (Apple)
corespeechd 2 KB / 9 MB (Apple)
mDNSResponder 92 KB / 41 KB (Apple)
MEGAsync 52 KB / 35 KB (Mega Limited)
remoted 31 KB / 37 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
XprotectService 59 (Apple)
nsurlsessiond (2) 20 (Apple)
photoanalysisd 14 (Apple)
syspolicyd 9 (Apple)
com.apple.StreamingUnzipService 7 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 5.01 GB
Used RAM: 5.10 GB
Cached files: 5.88 GB
Available RAM: 10.90 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-03-31 XProtectPlistConfigData (2167)
2023-03-31 XProtectPayloads (95)
Diagnostics Information (past 7-30 days):
2023-04-22 04:37:31 Origin.app Hang
Executable: /Applications/Origin.app
End of report
MacBook Pro (2017 – 2020)
Posted on Apr 22, 2023 2:33 AM
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