Apple music

I have been using Apple Music for over a year now. Lately, certain songs on my playlist will play until 15 seconds into the song and it stops. I can’t get it to play the rest of the song. Does anyone know if it’s a problem with my phone or with Apple Music?

iPhone 11, iOS 15

Posted on Apr 22, 2023 5:31 AM

Reply
1 reply

Apr 23, 2023 6:24 PM in response to Einch93

Hi Einch93,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your device? Restart your iPhone - Apple Support

Are the songs downloaded or streamed?


In the meantime, let’s check for a software update and make sure that you are running the latest version of iOS.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone or iPad - Apple Support


If the issue persists, remove the affected songs, then add them back.


To delete songs, albums, or playlists from your music library, please follow the steps below.

  1. "At music.apple.com , click any option below Library or Playlists in the sidebar.
  2. Move the pointer over an item (such as a song or album), click the More button  for the item, then choose Delete from Library."


To add your songs, albums, and playlists back to your music library, do one of the steps below.

    • "Move the pointer over an item, then click the Add button .
    • Move the pointer over an item, click the More button , then choose Add to Library.
    • Drag the item to the sidebar."


You can use the article below as a reference.

Add or delete music in Apple Music on the web - Apple Support


If you are streaming your music, try to download the songs or try a different Wi-Fi network.




Take care!




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