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Hi

I have iPhone 12 suddenly this morning

it isn’t working black screen

not charging in wireless or cable charger

someone told me that the charger piece inside the phone is the problem

what should I do ?

iPhone 12, iOS 16

Posted on Apr 22, 2023 5:59 AM

Top-ranking reply

Level 7

20,802 points

Posted on Apr 22, 2023 6:18 AM

Make an appointment at the nearest Apple location to have your iPhone evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

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