I am looking for a public forum for Apple and customers that have Apple products

This is a public forum and only other end users answer here. Apple doest not officially respond. The Terms of Use are relatively clear:

Apple Support Community Terms of Use

Do you mean you are looking for a forum that it not owned by Apple? Please clarify, becasue I cannot tell if you have an issue with these forums or with Apple support.

Remodman1957 wrote:

Is there anybody on here that has any communications with Apple directly so that they can understand the validity of my interaction and why I am expressing myself on here to be able to get to Apple Support with somebody that cares?

Official Apple Support

Remodman1957 wrote:

why I am expressing myself on here

Could you provide some detail about what kind of problem you have having with your Apple product? Someone might be able to help, but I don't see any other postings by you in these forums so far.

Mark experience with Customer Apple Support has been very positive. One of the things that I’ve learned is that apples, assigns support people in stages from less trained to advanced supervisors and there doesn’t seem to be a reason how the assignment begins in relation to the problem. On the other hand, I have learned to request directly a supervisor my conversations with a supervising support. People have been excellent and knowledge is detailed and widespread perhaps next time just flat out ask if you could speak with a supervisor, generally, your connection will be made.