How to make my Apple ID balance zero?

How to make Apple ID balance zero?

Posted on Apr 22, 2023 10:48 AM

Reply
Question marked as Best reply

Posted on Apr 22, 2023 11:53 AM

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

Spend any balance remaining on your Apple Account balance.

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


9 replies
Question marked as Best reply

Apr 22, 2023 11:53 AM in response to sudeep241

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

Spend any balance remaining on your Apple Account balance.

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


Jun 1, 2024 5:13 AM in response to ramya147

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Jun 6, 2024 7:21 AM in response to Arunpandian01

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Jun 6, 2024 7:31 AM in response to Arunpandian01

Arunpandian01 wrote:

I need to remove my apple wallet balance to zero.

I believe Wallet has no balance, it just serves to hold passes and cards, not any actual money.


Or do you mean your Apple account? If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.


Alternatively, you could ask Apple Support to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you. Use this link Apple provides to take you directly to the managing and editing an Apple ID people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

If you choose this option, use the direct link I just provided. You can use the general support link at Official Apple Support but it will just eventually lead you to the link above after you spend several minutes exploring the support web site. I’m just saving you some time and effort finding that link. ;-)


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


If you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support



Jun 15, 2024 3:18 AM in response to gulu208

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

How to make my Apple ID balance zero?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.