Why am I dropping calls and having trouble connecting to calls?

Has anyone else been having problems connecting to phone alls and dropping calls? I have to try dialing three or four times before my phone will connect to a call and I drop them constantly. This has only been happening in the last few weeks. I have an IPhone 11MAX and I do have the latest update. It seems the problem started after the last update.

iPhone 11 Pro Max

Posted on Apr 22, 2023 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 2:19 PM

1.

Have you contact your carrier?


Try to remove and reinsert the SIM card.

If it doesn't help visit your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


2.

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 22, 2023 2:19 PM in response to lorettafromjonesboro

1.

Have you contact your carrier?


Try to remove and reinsert the SIM card.

If it doesn't help visit your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


2.

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support

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Why am I dropping calls and having trouble connecting to calls?

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