AirPods have severe static sound
my AirPods don't work properly, severe static sound. I have tried resetting and cleaning them
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hc1111
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Community Specialist
Hey there gsadanville,
Thanks for reaching out. You've taken great steps so far. Go ahead and test to see if this happens when connected to another device next. This will help if it's possibly a device or connection issue.
Continue with the additional steps below to help:
1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
3. Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.
If your AirPods Pro (1st generation) make crackling or static sounds
Take care!