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bhowmik83 Author

Level 1

16 points

iPhone 11 pro

Posted on Apr 22, 2023 3:02 PM

Top-ranking reply

Katana-San

Level 9

70,423 points

Posted on Apr 22, 2023 3:17 PM

Hello ~ That is the activation lock. If the person/persons that you bought the iPhone from cannot or will not remove it …the iPhone is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Also:

The All Too Common SAD Reality of Buying a Used iPad/iPhone

~Katana-San~

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1 reply

Top-ranking reply

Katana-San

Level 9

70,423 points

Apr 22, 2023 3:17 PM in response to bhowmik83

Activation Lock for iPhone, iPad, and iPod touch - Apple Support