Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Related Article: Use Messages on your iPhone or iPad

Not receiving sms messages

Not receiving sms code


Posted on Apr 22, 2023 4:24 PM

Reply
Question marked as Apple recommended

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.


Axel F.

Posted on Apr 22, 2023 10:50 PM

2 replies
Question marked as Apple recommended

Apr 22, 2023 10:50 PM in response to Ferg50

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.


Axel F.

Not receiving sms messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.