Don’t have access to old phone number or email

Don’t have access to old phone number or email

Posted on Apr 23, 2023 3:43 AM

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Posted on Jun 22, 2024 8:27 PM

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery it to look for options in small blue letters beneath the normal log-in items if you cannot complete the requested information.


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Question marked as Top-ranking reply

Jun 22, 2024 8:27 PM in response to shaquilady

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery it to look for options in small blue letters beneath the normal log-in items if you cannot complete the requested information.


Apr 24, 2023 3:38 PM in response to alixx3

Hey there alixx3,


Thanks for reaching out!


To clarify, are you trying to locate your Apple ID using your email or phone number? If so, the guidance from the resource below will help:


If you forgot your Apple ID email address or phone number


If the issue is related to a trusted phone number or recovery email, then you can learn more about adding or removing trusted numbers and devices here instead: Manage two-factor authentication for your Apple ID from iPhone


Take care!



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Don’t have access to old phone number or email

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