Without Bill Warranty Claim Outside India

Hi. If I do not have a bill for my iphone 14pro max or macbook pro, can I still claim warranty outside India based on the activation date or serial number or anything? I'd really appreciate a quick response from anyone who has any irrefutable knowledge about this. Thank you so much.

iPhone 14 Pro Max

Posted on Apr 23, 2023 3:42 AM

Reply
3 replies

Apr 24, 2023 3:23 PM in response to applefruit1

Hi applefruit1,


For help with your service options the documentation you'll need can depend on the Apple Store or Apple Authorized Service Provider you visit. Check out the information below found in the article here: Get your iPhone, iPad, or iPod touch ready for service


"If you haven't already, check whether you need an appointment before you go to a service location. For example, schedule a Genius Bar reservation before you go to an Apple Store. When you go, remember to bring these items:


  • Your sales receipt (if possible), in case your service requires proof of purchase
  • Your device and any accessories that you need help with
  • A form of personal identification, such as a driver’s license, passport, or other government-issued ID"


Additionally, you can find helpful information and details about your warranty from the page here: iPhone Repair & Service and here: Legal - Hardware Warranties - Apple



Cheers.

Apr 24, 2023 5:50 PM in response to applefruit1

You can try, but it's generally assumed that Apple products like iPhones and cellular iPads will be restricted in where the warranty can be accessed. I've heard different stories, so there's no guarantee.


But in general, as long as there's a date of purchase registered with Apple, warranty service can be done without a receipt. However, I've purchased Apple products where it wasn't registered properly (including one Mac) or where the product type (cables or accessories) aren't specifically on the product and I would need a proof of purchase for warranty service.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Without Bill Warranty Claim Outside India

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.