Why is it that I create the Apple music account but anytime I try to open the apple, I will be ask to subscribe to apple music on web. But when I did it, I still can't use the app

  • Why is it that I create the Apple music account but anytime I try to open the apple, I will be ask to subscribe to apple music on web. But when I did it, I still can't use the ap
  • p

iPhone 14

Posted on Apr 23, 2023 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2023 5:56 PM

Hi Ebenezertetteh0540

welcome to the Apple (user-to-user) Community.


Re: Apple Music ...... "can't use the app"


Apple Music availability might vary by country and region. 

Learn what's available in your country or region


If you are using iPhone 14, as your post suggests, there should be no problem in using your Apple Music subscription there. Perhaps you may need to update your iPhone OS to the newest version:

Eg: About iOS 16 Updates - Apple Support says iOS 16.4.1 is the newest.


You might want to start here to begin getting the most out of your subscription.

Music - Official Apple Support


There's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of the webpage, if needed.


Other Apple Music articles:

Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

says: After you subscribe, sign in to your other devices with your Apple ID to access Apple Music. Just follow the steps below for your device. And if you want to access your music library across your devices, learn how to turn on Sync Library.

On your iPhone, iPad, iPod touch, or Android device

  1. Open the Apple Music app and tap Listen Now.
  2. In the upper-right corner, tap the photo icon.
  3. Sign in with your Apple ID and password.


How to: Listen to music and more in the Apple Music app


How to: Use Siri to play music and podcasts - Apple Support


Listen to Apple Music on the web and in apps - Apple Support


Add and see your favorite artists in Apple Music on iPhone, iPad, Mac, or Android - Apple Support


If interested:

App for iPhone: Apple Music Classical User Guide – Apple Support

____________________________________________________________


Re: MacOS High Sierra:


Noticing that your question in posted in the Mac OS High Sierra section of the Community: Sorry I don't know for sure if the Music app can be run on the 32 bit MacOS versions before 64 bit MacOS Catalina ...


All Mac OS versions before Mac OS macOS Mojave, including Mac OS High Sierra still run 32 bit apps, yet it seems Apple Music came into being after Apple introduced 64 bit apps. with MacOS Catalina.


Apple support's article about the transition:

32-bit app compatibility with macOS High Sierra 10.13.4 and later - Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Apr 23, 2023 5:56 PM in response to Ebenezertetteh0540

Hi Ebenezertetteh0540

welcome to the Apple (user-to-user) Community.


Re: Apple Music ...... "can't use the app"


Apple Music availability might vary by country and region. 

Learn what's available in your country or region


If you are using iPhone 14, as your post suggests, there should be no problem in using your Apple Music subscription there. Perhaps you may need to update your iPhone OS to the newest version:

Eg: About iOS 16 Updates - Apple Support says iOS 16.4.1 is the newest.


You might want to start here to begin getting the most out of your subscription.

Music - Official Apple Support


There's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of the webpage, if needed.


Other Apple Music articles:

Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

says: After you subscribe, sign in to your other devices with your Apple ID to access Apple Music. Just follow the steps below for your device. And if you want to access your music library across your devices, learn how to turn on Sync Library.

On your iPhone, iPad, iPod touch, or Android device

  1. Open the Apple Music app and tap Listen Now.
  2. In the upper-right corner, tap the photo icon.
  3. Sign in with your Apple ID and password.


How to: Listen to music and more in the Apple Music app


How to: Use Siri to play music and podcasts - Apple Support


Listen to Apple Music on the web and in apps - Apple Support


Add and see your favorite artists in Apple Music on iPhone, iPad, Mac, or Android - Apple Support


If interested:

App for iPhone: Apple Music Classical User Guide – Apple Support

____________________________________________________________


Re: MacOS High Sierra:


Noticing that your question in posted in the Mac OS High Sierra section of the Community: Sorry I don't know for sure if the Music app can be run on the 32 bit MacOS versions before 64 bit MacOS Catalina ...


All Mac OS versions before Mac OS macOS Mojave, including Mac OS High Sierra still run 32 bit apps, yet it seems Apple Music came into being after Apple introduced 64 bit apps. with MacOS Catalina.


Apple support's article about the transition:

32-bit app compatibility with macOS High Sierra 10.13.4 and later - Apple Support


All the best :-)

Apr 23, 2023 6:01 PM in response to Ebenezertetteh0540

I had the same thing happen to me. I clicked “already a subscriber” and then it worked. Another time I had this happen, the option didn’t show up that time. To fix the issue, I clicked all of the personalization options. If the issue still persists, try calling apple support or go to an Apple Store for additional help. They may be able to help you better since they will be able to see what you’re seeing. Wish you the best of luck man.

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Why is it that I create the Apple music account but anytime I try to open the apple, I will be ask to subscribe to apple music on web. But when I did it, I still can't use the app

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