Ipad in boot loop
My iPad is stuck in a boot loop. it only turns on when i plug it into an outlet. but when i try to plug it into my pc it doesn't turn on. how do I fix this?
iPad (1st generation)
Question marked as
The tags appended to your post suggest that you have first generation iPad. If so, it is almost certain that your iPad battery will have reached the end of its usable life. If the battery has failed, the iPad will not successfully boot to a running state - even when connected to its Power Adapter or other adequate source of external power.
If you do have an iPad1, be aware that your iPad is long ago obsolete; Apple will not be able to provide battery service. If you have a much newer iPad, battery replacement may be possible:
iPad Repair & Service - Apple Support
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 10-12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you have a currently supported iPad - and continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple