Why is my iPad keep entering recovery mode when it shuts down?

This is the 4th time I don’t know what to do

Posted on Apr 23, 2023 9:38 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 10:09 AM

Hi Anhad183,


To clarify, are you turning off your iPad intentionally, or does it turn off on its own, then come back on and prompt you to connect to a computer?


If you're turning it off manually, does it restart itself and then enter recovery mode, or do you turn it back on, and then it enters?


If it is turning off on its own however, we'd recommend trying to reinstall iPadOS as outlined in the article below. See the "Put your iPad in recovery mode and set it up again" section:


Bear in mind, to select "Update" when prompted as this will attempt to reinstall iPadOS without deleting your data. If you've already tried this step, or it fails then select "Restore" instead.


This will erase all data on the iPad, so if possible to get it back into the Home Screen, ensure you're backed up first.


Let us know the results from there.


Cheers!


1 reply
Question marked as Top-ranking reply

Apr 25, 2023 10:09 AM in response to Anhad183

Hi Anhad183,


To clarify, are you turning off your iPad intentionally, or does it turn off on its own, then come back on and prompt you to connect to a computer?


If you're turning it off manually, does it restart itself and then enter recovery mode, or do you turn it back on, and then it enters?


If it is turning off on its own however, we'd recommend trying to reinstall iPadOS as outlined in the article below. See the "Put your iPad in recovery mode and set it up again" section:


Bear in mind, to select "Update" when prompted as this will attempt to reinstall iPadOS without deleting your data. If you've already tried this step, or it fails then select "Restore" instead.


This will erase all data on the iPad, so if possible to get it back into the Home Screen, ensure you're backed up first.


Let us know the results from there.


Cheers!


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Why is my iPad keep entering recovery mode when it shuts down?

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