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iPhone 14 loosing connection to networks


We have an issue that the mobile devices enrolled in intune would lose connectivity to both data and wifi (it would show that it is connected to wifi or data but when attempting to browse the internet or open ms apps doesn't appear to be connected)


One thing to mention is that it mostly happens when the ios device receive firmware updates from apple and the issues arise after the firmware update has been applied.


[Re-Titled by Moderator]

iPhone 14

Posted on Apr 24, 2023 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2023 12:49 PM

Hey there and welcome to Apple Support Communities sanjay566,


We can certainly understand your concern and see you came to us from the article If you see an error when you update or restore your iPhone, iPad, or iPod.


We recommend checking out these links for more information on what to do if you have cellular and Wi-Fi issues.


  1. If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
  2. If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!



1 reply
Question marked as Top-ranking reply

Apr 25, 2023 12:49 PM in response to sanjay566

Hey there and welcome to Apple Support Communities sanjay566,


We can certainly understand your concern and see you came to us from the article If you see an error when you update or restore your iPhone, iPad, or iPod.


We recommend checking out these links for more information on what to do if you have cellular and Wi-Fi issues.


  1. If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
  2. If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!



iPhone 14 loosing connection to networks

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