Passcode not working
I recently updated my ios. My iphone keeps saying incorrect password and I am very sure that is my password. What can I do please? It won’t let me in.
iPhone 13 Pro Max, iOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently updated my ios. My iphone keeps saying incorrect password and I am very sure that is my password. What can I do please? It won’t let me in.
iPhone 13 Pro Max, iOS 16
There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. I am not clear to which you are referring.
Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration.
Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support
There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. I am not clear to which you are referring.
Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. Click here then select your device type if necessary --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration.
Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support
Forget password
Passcode not working