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My Apple ID need to verify

Why my Apple ID need to verify and it is alway failed

iPhone 7 Plus, iOS 15

Posted on Apr 24, 2023 9:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2023 9:41 AM

● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support



4 replies
Question marked as Top-ranking reply

Apr 24, 2023 9:41 AM in response to lm3_1106

● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support



Apr 24, 2023 9:11 AM in response to lm3_1106

When are you seeing this message? Is it saying you need to verify your ID, or is it saying you need to verify your payment method?


If the former, read this support article to learn how to sign in with your Apple ID on different devices--> Sign in with your Apple ID - Apple Support


For an Apple Mobile device:

1. Open the Settings app.

2. Tap Sign in to your [device].

3. Enter your Apple ID and password.

4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.


If the latter, use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards.


On a mobile device:

1. Open the Settings app.

2. Tap your name.

3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.

4. Tap Manage Payments.


Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure what you have entered is correct. If it is, contact your financial institution. Problem methods will usually have a notice in red lettering below them. The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.


If you cannot see a reason for a problem and you have contacted your financial institution, you may find the fastest route to resolution would be to contact Apple for assistance with this.


To contact Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.





My Apple ID need to verify

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